Contact Us

Meet Our Staff!

Our Mission is “Helping families, couples, and individuals in Southern West Virginia achieve relational excellence, mental and emotional thriving and personal success.” Some obstacles are developmental, while others are more situational. Some obstacles are heartbreaking and seemingly never-ending: depression, divorce, anxiety, infidelity, chronic stress, pornography, marital conflict, school, grief and loss, unemployment, uncontrolled anger, and low sexual desire and intimacy. We seek to help our clients discover and develop resiliency in their personal recovery.


DIRECTOR

Rick 2014

Richard Lee Metrick License No. 1440

3049 Robert C Byrd Drive; Suite 370
P. O. Box 5517
Office--304-254-9852 Fax--3042549485
Beckley, WV 25801-5517
info@tlcwv.com

FORMAL PROFESSIONAL EDUCATION

Appalachian Bible College, BA – Marshall University
Liberty University, MA – West Virginia University
Emmanuel Baptist University, PhD

Dr Metrick's PhD is in Christian Counseling

PROVIDING COUNSELING IN THE FOLLOWING AREAS:

Individual, Couples, Family, Pastoral, Bereavement, Gambling, Compassion Fatigue, Diagnosis and Treatment and Consultation

SOME AREAS OF EXPERTISE:

  • Licensed Professional Counselor
  • Licensed Temperament Therapist
  • Licensed Pastoral Counselor
  • Approved Licensed Professional Supervisor
  • Compassion Fatigue Specialist
  • Problem Gambler’s Specialist
  • National Certified Counselor

MEMBERSHIPS:

  • West Virginia Board of Certified Counselors
  • American Academy of Bereavement Association
  • Clinical Member of the American Mental
  • Health Counselors Association
  • American Counseling Association
  • American Association of Christian Counselors
  • National Christian Counselors Association

Shannon Cipoletti

Shannpn Cipoletti 1

Shannon Cipoletti has been counseling at Total Life Counseling, Inc for several years. She began her professional counseling experience with Dr. Metrick serving as her ALPS (Approved Licensed Professional Supervisor).

Her clients are very pleased with her counseling style and her working knowledge of theory and practical application.

She has earned degrees from West Virginia University, Eberly College of Arts and Sciences, and New York University, Steinhardt School of Education.

Her work experience includes Chestnut Ridge Psychiatric Hospital, Eating Disorders Clinic, FMRS Health Systems, Inc., and research for WVU’s Psychology Department.

She has experience in Career counseling, children and adolescents.

Evening appointments are available. You may schedule an appointment with her by calling 304-254-9852.


Carolyn Wood

Carolyn 2

Carolyn Wood has been with TLC for three years and we are very pleased with the results of her therapy.

Her expertise is with children and adults with various behavioral health issues ranging from adjustment disorders to severe trauma/psychiatric disorders.

In addition, her expertise includes individual, family, and marriage counseling, and chemical dependency recovery, while utilizing evidenced based interventions that work.

Ms. Wood achieved a Masters in Counseling/Psychology at Stetson University in DeLand, Florida, having graduated Chi Sigma, the Counseling Academic and Professional Honor Society.

Her Bachelor’s Degree is in Sociology with minors in Psychology, Social Work, and Social Studies from Marshall University, Huntington, West Virginia.

Evening appointments are available. You may schedule an appointment with her by calling 304-254-9852.


We all have times when it can be helpful to talk to a professional counselor.

There are times when emotional pain, dissatisfaction with some aspect of our lives, or specific stresses create difficulties too great to handle alone.

Most first time clients have a number of reservations about seeing a therapist. I have constructed this web site to help prospective clients become more familiar with my practice.

Since counseling involves a dynamic relationship between the therapist and client, I attempt to tailor make therapy to the specific needs of each client.

Each client is viewed as a creative person actively involved in the therapeutic process. Collaborating together allows the client to accomplish their goals and meet their specific challenges.

As you review our Statement of Disclosure, you will notice that we offer a unique spiritual approach for clients who desire spiritual guidance. If fact, my doctorate in in Christian Counseling Psychology.

Clients should understand that we respect spiritual diversity and refrain from imposing our spiritual values on others.

When you make your initial appointment, a member of the on duty staff will ask you some basic questions (problem of concern, address, phone number, etc.), including information on your insurance card.

As a courtesy, we will call your insurance company for pre-approval and coverage of benefits, including deductibles and copays. WE HIGHLY RECOMMEND THAT YOU CALL YOUR INSURANCE COMPANY AND ASK ABOUT YOUR OUTPATIENT MENTAL HEALTH BENEFITS. We will attempt to let you know your financial obligations prior to your first session.

Although we are approved providers and in network with many companies, there are a few which we bill as out-of-network (your deductible and/or copay may be higher in these cases). Additionally, we do not currently accept Medicaid or Medicare, we do, however, accept CHIPS.

Plan on arriving at least fifteen minutes before your first session in order to fill out a few forms (we have included several forms you can download and complete before you arrive). We will ask to make a copy of your insurance card at this time.

You will be pleased to know that Dr. Metrick takes care of all billing. He will be happy to talk with you about any billing concerns.

Upon your arrival we will make you feel very welcome and answer any questions you have. Coffee, tea, and hot chocolate are available at no additional cost. You may wish to browse through our magazines and Dr. Rick Metrick's books (he has authored four books).

You will find our counselors' offices to be a relaxing atmosphere with a sofa, chairs, cocktail table and even a chess set or some other diversion.

The therapist will review the Confidentiality Statement and your medications (bring a list of meds you are currently taking), and answer any initial questions you may have.

The first session is called an Intake session. You will be encouraged to tell your therapist your reasons for seeking out counsel. It is often a good idea to put your issues and goals into writing. We value your goals and opinions and will never impose our values, goals or beliefs on our patients.

At the end of the session you may be given homework. However, the homework you receive in counseling may be unlike any homework you have done before.

Following the session, we will schedule your next appointment (you will also receive a courtesy call the day before your appointment) and collect your co-pay. Sessions are generally 45 – 50 minutes long.

If you experience an emergency prior to your next appointment you may call the office. If your therapist is in a session, a member of the staff will call him/her out to speak with you. If you have a mental health emergency after hours, you are encouraged to immediately go to the emergency room at BAR-H (Beckley Appalachian Regional Hospital). Or, to contact your therapist in an agreed on matter (the emergency number is on the recorded message when calling the office and a therapist is always on call. You should know that there are occasions when the emergency therapist may be out of cell range or temporarily unavailable).

Upon request your counselor will provide you with a copy of the Statement of Code of Ethics

Other questions may be referred to the West Virginia Board of Examiners in Counseling.